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Orientation Overview

Working as a temporary is an excellent way to sharpen your current skills, demonstrate your talents, and perhaps, secure a career position. We want your experience as an employee of Martha Vance & Associates to be positive and productive.

Remember, although you may be assigned to work for our client and they will direct your work, you remain an employee of Martha Vance & Associates. If you have any questions regarding your employment or are offered a position by our client, even if it is for a different position than you are employed as a temporary, be sure to contact your personnel consultant immediately.


GENERAL BACKGROUND

Equal Employment Opportunity

To provide equal opportunity to all individuals, employment decisions at Martha Vance & Associates will be based on merit, qualifications and individual abilities. Martha Vance & Associates does not discriminate with regard to employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, disability, age, ancestry or any other category protected by law.

Business Ethics and Conduct

Martha Vance & Associates intends to comply with all applicable laws and regulations. You are also expected to conduct business in accordance with all relevant laws and to refrain from any illegal, dishonest, or unethical conduct.

In general, use good judgment, based on the highest ethical principles, to guide your actions with regard to acceptable conduct. If a situation arises where it’s difficult to determine the proper course of action, the matter should be discussed openly with your immediate supervisor and your personnel consultant.

If you witness or experience an unsafe working environment or an “unusual” business practice, contact your personnel consultant immediately. It is important to us that you feel comfortable on any work assignment.

Job Satisfaction

Your job satisfaction is very important to us. The happier you are with your work, the more productive you’ll be. Please contact your personnel consultant immediately if your job duties differ substantially from those initially described to you or if you are not happy with your current assignment.

Attendance and Punctuality

One of the best ways to build a good work reputation is to be reliable and to report to work on time. Always be punctual. Impress your employer with a conscientious effort to honor your commitments. It may lead to future assignments and even a permanent position with the company for whom you’re working. Attendance is a key element and is essential for success in your job. Absenteeism and tardiness place a burden on other associates, on the Client Company, and on Martha Vance & Associates.

In those rare instances when you can’t avoid being late or are unable to work, notify your personnel consultant as soon as possible and they will contact the Client Company.

Poor attendance or excessive tardiness may jeopardize future assignments or result in termination of employment.

Personal Appearance

Your personal appearance is part of your professional image. The way you dress and conduct yourself will contribute to the high business standards of Martha Vance & Associates and its client companies. When on assignment, dress in appropriate business attire, and present a professional image consistent with the standards set forth by the Client Company.

Benefits

Paid Holidays

After completing 1,000 hours of employment with Martha Vance & Associates, you are entitled to the following six paid holidays - New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. To qualify for the paid holiday, you must be on assignment the day before and the day following the holiday. You will receive 8 hours compensation at your current hourly pay rate for each paid holiday.

Vacation Pay

Upon completing 1,800 hours of temporary employment within two years of your first assignment, you are eligible for 40 hours of Vacation Pay. This paid benefit is based on the average hourly rate you earned for the first 1,800 hours worked. Each time you accumulate 1,800 hours, you will qualify for vacation pay benefits.

Retirement Benefits

Temporary associates become eligible for participation in Martha Vance & Associates’ Retirement Plan after having worked two consecutive years. Associates must also earn a minimum of $5,000 in each of the two consecutive years to be eligible for participation.

Referral Bonus Program

Earn unlimited CASH BONUSES with Martha Vance & Associates’ progressive Referral Bonus Program. Tell your friends about our service, and if they work on a temporary basis for just 80 hours or are placed in a direct hire position, we’ll send you a Cash Referral Bonus. Recommend us to as many people as you desire. Your opportunity to earn extra money is unlimited!

Training Opportunities

Self-paced, PC-Based training is available to all associates. Learn new skills or brush up on specific tasks with the most recently produced software packages including:The software suite of products from Microsoft, Corel, Lotus and Quickbooks. You may also practice and improve your skills in typing, data entry and ten key.

Family and Medical Leave Policy

During your employment with Martha Vance & Associates, you may become eligible for unpaid leave under the Family and Medical Leave Act of 1993 (“FMLA”). This law entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.

To be eligible for FMLA benefits, you must:

  • work for Martha Vance & Associates for a minimum of 12 months, and
  • have worked at least 1,250 hours during the 12 months prior to the beginning of your leave.

If you are eligible, you will be entitled to take a total of 12 work weeks of unpaid leave during a specified 12-month (leave) year, BUT ONLY for one or more of the following reasons:

  • for the birth and care of your newborn child
  • for placement with you of a child for adoption or foster care
  • you are needed to care for an immediate family member such as a spouse, child, or parent with a serious health condition, or if you are unable to work at all or are unable to perform any one of the essential functions of your position because of a serious health condition.

Please feel free to inquire with respect to your FMLA rights and responsibilities with your personnel consultant at any time. A copy of the Martha Vance & Associate’s FMLA policy is available upon request. You will also receive notification of your FMLA rights and responsibilities each time you request FMLA leave.

PROCEDURES

Introduction

Since 1979, Martha Vance & Associates has been and industry leader in the employment business. All our policies and methods have been time tested by real people in real situations.

Getting paid is easy. Just follow these simple procedures and you’ll be on your way.

Office Hours /Availability Line

Your time is valuable. We respect that, so keep us up to date on your availability for temporary assignments or career opportunities. Contact our Availability Line 24 hours a day, 7 days a week and let us know when you are ready for employment.

Regular business hours are 8:15 AM to 5:00 PM Monday through Friday, Eastern Time.

Our office does have voice mail and you may leave a message 24 hours a day, 7 days a week.

Web Page

We maintain a dynamic and ever-changing web site that is full of vital and important information about Martha Vance & Associates. It includes updated listings of open job opportunities, a printable copy of a timecard in case you’ve misplaced yours, an overview of our payroll procedures, and many, many other exciting topics. Be sure to check it often. There’s always something new. The web site address is WWW.MARTHA-VANCE.COM

Job Assignment

Your personnel consultant will contact you when there is an assignment that matches your employment objectives. At that time, all the relevant information you need will also be discussed, such as job responsibility, location, pay rate, duration of assignment, and appropriate dress. You have the option to accept or refuse any assignment. When you do accept an assignment, we expect you to complete it to the best of your abilities.

Workweek and Paydays

Our workweek begins on Monday and ends on Sunday. You will be paid each week according to the time card you send us that verifies the days and hours you worked. All associates are paid weekly. Each paycheck will include earnings for work performed through the end of the previous payroll period. Overtime will be paid for any time worked exceeding 40 hours in the 7-day workweek. The overtime rate is time and one-half.

Hourly pay rates vary by assignment. When you accept an assignment, you also accept the pay rate and terms of the job quoted. Martha Vance & Associates, in conjunction with our Client Companies will determine if and when pay increases are appropriate. Your personnel consultant will coordinate any changes in your rate of pay with the Client Company. In the interest of privacy, please do not discuss your pay with clients or co-workers.

Filling out Time Cards

Properly preparing time cards pays off. You’re provided with a 3-part time card with a return address mailer. Use one time card for each workweek and for each assignment. Filling out your time cards accurately and returning them to Martha Vance & Associates on a timely basis will prevent any delays in receiving your paycheck. At the end of the workweek, it’s important to sign your time card and have your immediate supervisor sign it, too. Both signatures are required for payment disbursement. Leave the top, white copy of the time card with your supervisor, keep the pink copy for your files, and mail the card stock copy to us using the return address on the opposite side. You may also use our time card drop box located just outside our front door. Time cards must be received by Tuesday to be included in Wednesday’s payroll processing. Incomplete, illegible, unsigned or faxed copies of time cards cannot be accepted for processing.

Remember, we have a printable copy of our timecard on our web site. Feel free to use copies of this document if you find you do not have a timecard copy.

Check Pick-up

Payroll checks processed on Wednesday may be picked up in our office on Thursday during regular business hours. Simply mark the appropriate box on the front of the return address mailer of your intention to pick up your paycheck on Thursday.

Direct Deposit

Paychecks are available for Direct Deposit with your financial institution if we receive a bank deposit slip or voided check for processing. Direct Deposit privileges usually begin two weeks after we receive your bank deposit slip. Associates will receive an itemized statement of wages each time Martha Vance & Associates makes a direct deposit. Direct Deposit funds are available at 12:01 am the Friday following Wednesday’s payroll processing.

   Payroll Overview

  • Timecards are due Tuesday to be included in Wednesdays Payroll Processing.
  • Paychecks not held for pick up are mailed Wednesday
  • Paychecks held for pick up are available between 8 & 5 on Thursday
  • Direct deposit funds are available at 12:01am Friday

Personal Data

It’s important to promptly notify your personnel consultant of any changes in your personal data. For example: personal mailing address, telephone numbers, names and number of dependents, and emergency contact information. Please help us keep all your personal data accurate and up-to-date.

To properly process your payroll information, you are required by law to complete the following documentation: Federal Form I-9 with copies of a passport, driver’s license and birth certificate or social security card, Federal Form W-4, State of Ohio Tax Form, . These forms must be completed with copies of the necessary identification documents and in our possession before any pay can be generated.

ON THE JOB

On the Job Procedures

On the job procedures have been established to protect you, the Client Companies, and Martha Vance & Associates. The information provided here is vital to your safety and success. Please listen carefully.

Offers of Employment

Many of our temporary associates are offered employment by our clients, and we’re delighted when that happens. Please notify your personnel consultant immediately if you are offered a position.

Confidentiality

The protection of confidential business information and trade secrets is vital to the interests and success of Martha Vance & Associates and its Client Companies. Such confidential information includes, but is not limited to, the following examples:

  • Computer processes, programs and codes
  • Customer lists and preferences
  • Financial information
  • Marketing strategies and research
  • Pending projects and proposals
  • Research and development strategies
  • Technological data and prototypes

You may be required to sign a non-disclosure agreement as a condition of employment. Those who improperly use or disclose trade secrets or confidential business information will be subject to disciplinary action, up to and including termination of employment.

Sexual and Other Unlawful Harassment

We are committed to working with companies where the work environment is free of discrimination and unlawful harassment. Unwelcome actions, words, jokes, or comments based on an individual’s sex, sexual orientation, race, color, age, religion, national origin, ancestry, disability or any other legally protected class, category, or characteristic will not be tolerated. For example, unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct may constitute sexual harassment.

MARTHA VANCE & ASSOCIATES WISHES TO BE COMPLETELY CLEAR. HARASSMENT WILL NOT BE TOLERATED, AND EMPLOYEES PARTICIPATING IN SUCH ACTIVITY ARE SUBJECT TO TERMINATION.

If you believe that you have been subjected to harassment on the basis of sex, sexual orientation, race, color, age, religion, national origin, or disability, by any Client Company employee, by an individual associated with the Client Company, or with whom the Client Company does business, you should report such conduct. The report may be made to any one at Martha Vance & Associates with whom you feel comfortable.

All complaints will be investigated and appropriate disciplinary action will be taken when warranted.

All complaints and information regarding any investigation will be maintained in strictest confidence to the greatest extent possible. No retaliation will be taken against any employee making a legitimateharassment complaint.

Drug and Alcohol Policy

Martha Vance & Associates is committed to providing a safe, efficient, and productive work environment free from the usage of illegal drugs and the abuse of alcohol. Possession, consumption, or abuse of either alcohol or illegal drugs while on assignment at a client company will not be tolerated, and may subject an employee to dismissal.

If Martha Vance & Associates or its Client Company has reasonable cause to believe that an employee is engaging in the illegal use of drugs or the abuse of alcohol while on assignment, the employee may be required to submit to appropriate substance testing. A positive test result or refusing to submit toa test may subject the employee to immediate termination. You may obtain additional information regarding this policy from your personnel consultant.

Safety Issues

Martha Vance & Associates and its Client Companies are committed to providing safe working environments free from potential hazards. We urge you to request specific safety instructions related to the client’s work site. In general, use good, safe judgment when performing your job.

If you feel uncomfortable performing any function of your job due to an unsafe working environment, contact your personnel consultant immediately.

Additionally, associates are NOT permitted to handle cash or securities or operate any motorized vehicles or equipment.

Ergonomics

Many assignments require you to work on a computer. The following overview demonstrates the proper way to position your body while seated at a computer.

  • For proper posture, keep your back straight and your neck directly above your hips.
  • Position your monitor at eye level, and at an arms length away from your body.
  • Keep your wrists above a 15-degree angle while working on a keyboard.
  • Keep your back and upper legs at a 90-degree angle.
  • Keep your feet flat on the floor.
  • When lifting an item off the floor, keep ears, shoulders and hips in a straight vertical line.

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